At one time or another you will need the services of a translation agency, it is vital you go for an agency that has built a good reputation over the years. Following the demand of translation services, there are so many agencies that have come up. As much as there are many agencies in the industry, the quality of services they offer is different. Here is how to choose a reputable translation agency.
What kind of documents does the agency translates? Go for an agency that specializes in translating the kind of document that you have.
When does the translation agency operate? Go for a translation service provider whose working hours works best for you. Go for an agency that will constantly send you drafts and keep you updated on the progress of your order.
Before you work with the agency, ask them to give you their reference list. If you find the agency is reluctant on giving you their reference list, that is a red flag and you should avoid working with the company. It is important you call some of their past clients and ask them how their experience was with the agency. The kind of feedback you get will help you in deciding if you should settle for the agency or look for another alternative.
Another way of knowing of the translation agency has a good reputation is through checking its reviews online. A credible translation agency will always have positive reviews.
Does the translation agency make sure their translators have signed a nondisclosure agreement? This ensures that your personal information does not leak to unauthorized parties.
It is important to also check the duration of time the translation agency has been in-existence. Go for an agency with at least more than 5 years of experience. For a translation agency to exist for this long, its because they are meeting their clients’ needs. A good agency will continuously train its staff to ensure they are on top of their game and they deliver the best.
Does the translation agency have a license to operate from the state? Get a copy of the license from the agency and verify its authentic. It is important to go for an agency that is accredited.
How much does the agency charge for translation services? Some agencies charge more for their translation services as compared to others. It is advisable to get price estimates from different agencies to see the average price. The cheapest agency in the market is not always the best choice, in most cases they will not offer you the best services.